Managed IT Services
Proactive monitoring, patching and maintenance on a flat monthly rate. We find the problems before your staff has to report them.
- 24/7 network monitoring
- Patch and update management
- Vendor coordination
Service Disabled Veteran Owned Small Business
Service Disabled Veteran Owned
Enterprise IT for the organizations that cannot afford downtime.
Managed IT, private cloud and 24/7 support for 150+ businesses and government agencies across New Mexico and Texas. Veteran owned, locally staffed, on site when it matters.
150+Organizations supported
19 yrsServing NM and TX
24/7Monitoring and response
2 statesNew Mexico and Texas
99.9%
Uptime target
Flagship offering
The Systems MD Private Cloud
Stop buying servers every five years. We run your infrastructure on enterprise virtualization in a facility built for it, so you get better performance, a lower total cost of ownership and disaster recovery that is already in place when you need it.
- No capital outlay. Trade server refresh cycles for a predictable monthly line item.
- Disaster recovery built in. Replication and tested restores, not a backup nobody has opened in a year.
- Scale on demand. Add capacity in hours instead of waiting on a purchase order and a shipping date.
- Managed end to end. Patching, monitoring and support are included, not billed as extras.
Who we serve
Built for regulated, always-on operations
Nineteen years of working inside environments where a network outage is not an inconvenience, it is a shutdown. We already know your compliance requirements, your vendors and your busy season.
Service Disabled Veteran Owned Small Business
Government & Public Sector
Systems MD supports local, state and federal agencies across New Mexico and Texas. Our SDVOSB status helps contracting officers meet set-aside goals, and our engineers already work to government IT standards every day.
Request our capability statement
Healthcare & Dental
HIPAA aligned networks, imaging systems and practice management support.
Hospitality
Property wide Wi-Fi, POS and guest network segmentation that stays up.
Labor Unions
Membership databases, secure records and multi-hall connectivity.
Legal & Professional
Document security, retention policy and confidential client data handling.
Tribal Gaming
Regulated gaming floor infrastructure with audit ready controls.
Not on this list?
We also support nonprofit, education and multi-site retail. Let us take a look.
Service Disabled Veteran Owned
Founded 2006 by Michael Vigil and Dan Woeber
Why Systems MD
The same engineers, year after year
Systems MD opened in Albuquerque in 2006 and expanded into the Dallas / Fort Worth Metroplex in 2011. Our clients stay because they get people who know their environment, not a rotating queue of strangers reading a script.
We answer, then we show up
When your network is down, you reach an engineer, and if it needs hands on site you get them the same day.
Solutions sized to your budget
We design for what your organization needs now and where it is heading, not the largest invoice we can justify.
Credentialed, and still learning
Our engineers hold MCSE, MCITP, Network+ and A+ certifications, and Systems MD funds continued education.
Explained in plain language
You get recommendations you can act on and defend to a board, without needing a translator.
Getting started
Three steps, no long procurement cycle
01
Free IT assessment
We walk your environment, inventory what you have and document the risks. No cost, no obligation.
02
A plan and a fixed price
You get a written recommendation with priorities, timelines and a flat monthly number. No surprise line items.
03
Onboard and monitor
We take over monitoring, patching and support, and your team gets a direct line to the engineers who did the work.
In their words
When our server went down on a Friday afternoon, we called and an engineer we already knew answered. He was in our building within the hour. That is the difference between a vendor and a partner.
98%
Client retention
< 15 min
Average response
19 yrs
Same leadership
The people who answer your call
A stable, certified team across Albuquerque and Dallas / Fort Worth
Certifications & partners
SDVOSB Certified
Microsoft Certified
MCSE
MCITP
CompTIA Network+
CompTIA A+
Dell Partner
VMware
Veeam
SonicWall
No cost, no obligation
Find out what is actually running your business.
We will walk your environment, inventory every device and system, and hand you a written assessment of the risks and what they cost to fix. Most clients are surprised by at least one thing we find.